MARKETING DIRECTOR & LIAISON

The Director of Admissions & Marketing  is responsible to oversee and direct the coordination of all referrals and admission into the Facility and develop. Marketing works with the administrative, marketing, sales and admissions staff to oversee the coordination of all inquiries, admissions, sales calls, public relations, community events, correspondence and communication with customers at the designated facility shall be in accordance with the philosophy, policies and procedures established by the company. Manage the Center customer flow (referral), admissions process including community sales, referral management, and admission sign-in, through post-admission utilizing the Genesis Core Operating System (PCC). 

Meet census goals by working with the center's interdisciplinary team and Genesis HealthCare Area entities to coordinate customer flow into and through the nursing center. Guide the center sales program which ensures: strong customer, referrer, and payor satisfaction; appropriate market penetration; positive public image; maximization of center QMix and Average Daily Census (ADC) goals. Build and grow census and quality mix by developing the market and providing prospective patients/responsible parties with appropriate information and assistance in choosing a nursing center. Develop relationships with a growing base of referral sources, leading to a consistent flow of quality referrals to the center. Majority of time allocated to external sales development.  

The Director of Admissions & Marketing works with the administrative, marketing, sales and admissions staff to oversee the coordination of all inquiries, admissions, sales calls, public relations, community events, correspondence and communication with customers at the designated facility shall be in accordance with the philosophy, policies and procedures established by the company.

Responsibilities

Admissions Processing

• Maintain records and results on all referral and conversion activity.

• Assess inquiries when necessary and respond to referral sources based on protocol, communicate admission decision and ensure positive admission experience for customer and family. 

• Oversee pre-admission room checks with the housekeeping Supervisor/ Director of Environmental Services.

• Oversee compliance of referral processing and admission intake.

• Oversee/Inform appropriate staff of incoming admissions prior to arrival.

• Ensure facility referral TAT follows organizational standards.

• Directs the day to day activities of Admission Coordinator/Concierge personnel to ensure that all Center admissions are correctly documented and processed. 

• Work with Admissions Coordinator and BD Team to follow up on pending referrals. 

Marketing & Census Development

• Create and implement both long- and short-term quarterly marketing/growth plans to achieve budgeted census, quality mix and occupancy targets.

• Review Facility performance statistics related to Admissions, DCs, Transfers to complete SWOT analysis and develop a strategic plan. 

 â€¢ Develop sales opportunities with referring hospitals by identifying, initiating, nurturing and maintaining contact with physicians, social workers, case managers/discharge planners. 

• Target and build relationships with area AL, IL, Senior Living Communities, Senior Housing, Senior Center, Libraries, Church organizations, Chamber of Commerce, Rotary International, etc. to support census development.

• Develop internal programs and coordinate/execute internal events, such as support groups, community blood drives, to support patients that have been DC home and invite the community into the center. 

• Identify opportunities for development and placement of media advertisements and print/media creative and work with corporate marketing team for signage and collateral needs/requests.

• Coordinate and provide in-services about the Center, services, and clinical capabilities to appropriate potential referral sources

• Work with Center Administrative and operational team to ensure customer satisfaction. Training & Development 

• Provide overall admissions and marketing training and expertise to personnel to achieve quality mix and occupancy.

• Provide comprehensive customer service training for the front desk, Concierge positions and all facility department heads. 

• Develop back up procedure with Administrator for tours when the admissions and marketing team is not available.

• Work with the Administrator to provide feedback, performance appraisals and ongoing coaching/development to admissions staff.

• Train back up designees on process of giving tours and taking inquires.• Train and develop CM/SW team on LTC conversion plan.

QUALIFICATIONS:

• 2 years of experience in an Admissions/Marketing position in healthcare environment

• Long term care experience required

• Knowledge of Medicare and 3rd party billing

• Knowledge of medical terminology

• Ability to discuss clinical evaluations with physicians and other care givers within

Performs business office functions under the direction of the Administrator in accordance with sound accounting practices.

Responsibilities:

•  Monitor’s billing and collection activities. Coordinates with third party biller if applicable.
• Plan, develop, organize, implement, evaluate and direct the facility’s accounting functions under the supervision of the Administrator
• Assures proper accounting procedures and controls are in place and followed, especially segregation of duties.

• Analyzes collections on a monthly basis.
• Responsible for all aspects of the resident trust accounting system, including security of patient funds.
• Manage the Medicaid pending application and conversion process to ensure timely resolution.
• Ensures procedures are followed to achieve an accurate and timely closing at month end and is the coordinator for the triple check process.
• Ensures all required records are maintained and submitted, as appropriate, in an accurate and timely manner and in compliance with federal and state regulations
• Recruits, hires, provides orientation/training, and retains a sufficient number of qualified staff to carry out the responsibilities of the business office
• Ensures employee performance meets or exceeds expectations and periodic performance appraisals are conducted on a timely basis
• Assist in the Quality Assurance and Performance Improvement (QAPI) process

Requirements/Qualifications:

•  Experience in skilled nursing/ long term care facility.
• Must have working knowledge of bookkeeping or accounting principles, preferably in a healthcare setting to include Medicare, Medicaid and third-party billing

• Bachelor or Associate degree from accredited college with specialization in business or accounting is preferred

Benefits/Perks:

• Medical
• Dental
• Vision
• Life Insurance
• Retirement Savings

LPN Job Summary:

• Review, communicate and contribute to the day-to-day functions of the Certified Nursing Assistants (CNA) and Personal Care Attendants (PCA)
• Provide medications by mouth, subcutaneous or intramuscular injections as ordered
• Complete wound care as ordered to improve skin integrity
• Make written and oral reports/recommendations concerning the activities of your shift for continuity of care
• Communicate with family members of residents as needed in the event of receiving new orders, a change in condition or a simple check-in to ensure the resident is safe, well, and content
• Participate and shine in center surveys (inspections)
• Assist in planning the nursing services portion of the resident’s discharge plans
• Admit, transfer, and discharge residents
• Complete accident/incident reports as necessary
• Chart in electronic files using Point Click Care in an informative and descriptive manner that reflects the care provided as well as residents' responses to care
• Receive telephone orders from physicians on duty
• Order prescribed medications, supplies, and equipment as necessary
• Ensure that narcotics are handled in accordance with federal, state, and local regulations
• Participate in associate performance evaluations and make recommendations to the Nurse Supervisor
• Develop work assignments
• Make daily rounds of your unit/shift to ensure resident safety is a Top Priority
• Meet with the nursing personnel on your shift a regularly to improve services
• Administer professional services such as catheterizations, tube feedings, suction, applying and changing dressings/bandages, packs, colostomy, and drainage bags, etc
• Attend and participate in all center in-service programs as required
• Maintain professional competence through participation in continuing education programs, seminars, and training programs

LPN  Qualifications:

• Must hold a current and valid LPN  license in the state employed
• CPR certification

COVID-19 vaccination is a requirement of employment. Accommodation requests will be evaluated on a case-by-case basis in accordance with local, state, and federal law.

Please note, that salaries quoted on our ads may be Indeed Self-Aggregated and not correct. We offer competitive salaries commensurate with education, experience and credentials.

WALK INS WELCOME!!

FULLTIME /PART TIME/PER DIEM

We would love to invite you to join our team as a Certified Nursing Assistant (CNA)! Continue your career in healthcare and strive to make a difference. We proudly serve our residents in our community and would love for you to join our team. Apply today! We would love to welcome you to our center!

How our CNAs make our facility Great:

• Provide personal care to patients/residents, ambulate residents, serve nourishments and between-meal-snacks, and provide personal care to patients/residents.
• Answer call lights and answer questions and respond, giving appropriate care.
• Treat residents with dignity and always observe all residents’ rights and confidentiality.
• Partner with Nurses (RNs and LPNs) and the Therapy Team to deliver the highest level of Personalized Compassionate Care
• Assisting residents with activities of daily living under the direction and supervision of a Nurse
• Responsible for assisting nursing in providing resident care
• Other duties as assigned

CNA Qualifications:

• At least 18 years of age
• A passion to care for the residents in our community
• Certified in the state where applying or have active/current licensure
• Available to work weekends

License/Certification:

• CNA License 
• CPR Certification 

COVID-19 vaccination is a requirement of employment. Accommodation requests will be evaluated on a case-by-case basis in accordance with local, state, and federal law.

Please note, that salaries quoted on our ads may be Indeed Self-Aggregated and not correct. We offer competitive salaries commensurate with education, experience and credentials.

WALKINS WELCOME

FULLTIME/PART TIME/PER DIEM

Join our team of highly skilled. We are currently seeking a passionate and dedicated Staff Nurse (RN) to make a difference in caring for patients in our community. Take pride in doing what you love as patients admit to our facility by monitoring, assisting, and encouraging their progress. We provide compassionate short- and long-term healthcare and specialized medical support.

RN Full Job Description:

Registered Nurse (RN) – Responsibilities:

• Review, communicate and contribute to the day-to-day functions of the Certified Nursing Assistants (CNA) and Personal Care Attendants (PCA)
• Provide medications by mouth, subcutaneous or intramuscular injections as ordered
• Complete wound care as ordered to improve skin integrity
• Make written and oral reports/recommendations concerning the activities of your shift for continuity of care
• Communicate with family members of residents as needed in the event of receiving new orders, a change in condition or a simple check-in to ensure the resident is safe, well, and content
• Participate and shine in center surveys (inspections)
• Assist in planning the nursing services portion of the resident’s discharge plans
• Admit, transfer, and discharge residents
• Complete accident/incident reports as necessary
• Chart in electronic files using Point Click Care in an informative and descriptive manner that reflects the care provided as well as residents' responses to care
• Receive telephone orders from physicians on duty
• Order prescribed medications, supplies, and equipment as necessary
• Ensure that narcotics are handled in accordance with federal, state, and local regulations
• Participate in associate performance evaluations and make recommendations to the Nurse Supervisor
• Develop work assignments
• Make daily rounds of your unit/shift to ensure resident safety is a Top Priority
• Meet with the nursing personnel on your shift a regularly to improve services
• Administer professional services such as catheterizations, tube feedings, suction, applying and changing dressings/bandages, packs, colostomy, and drainage bags, etc
• Attend and participate in all center in-service programs as required
• Maintain professional competence through participation in continuing education programs, seminars, and training programs

Registered Nurse (RN) – Qualifications:

• MUST hold a current and valid RN license and CPR

COVID-19 vaccination is a requirement of employment. Accommodation requests will be evaluated on a case-by-case basis in accordance with local, state, and federal law.

Please note, that salaries quoted on our ads may be Indeed Self-Aggregated and not correct. We offer competitive salaries commensurate with education, experience and credentials.

Responsibilities:

·         Supervises the clinical care planning and delivery processes to ensure the coordination of quality patient care.

·         Assesses residents/clients upon admission and periodically as conditions change

·         Performs rounds to evaluate patient condition

·         Provides or assists with the delivery of direct patient care when indicated, including activities of daily living, meal assistance, medication and treatment administration, and leisure activities when indicated

·         Obtains and implements Physician Orders, checking for accuracy and completeness

·         Communicates between shifts regarding changes in resident/patient conditions

·         Ensures a safe and secure environment for patients/residents, staff and visitors

·         Provides clinical evaluations to MD/NPs on call for quality outcomes delivered to patients

·         Plans, implements and evaluates the clinical competencies and ongoing educational/orientation needs of the staff.

·         Participate in Facility surveys (inspections) made by authorized government agencies as requested by the Administrator or Director of Nursing Services

·         Participate in developing, implementing, and periodically updating the resident’s written discharge plan

·         Ensure that a sufficient number of nursing staff is available for each shift to ensure that quality care is maintained

·         Make daily rounds of the Nursing Services Department to ensure that all nursing service personnel are performing their work assignments in accordance with acceptable nursing standards. Report findings to the Director of Nursing Services

Qualifications:

• Clear and active RN or LPN Licensure in the state of practice required.
• One (1+) year of nursing experience required.
• Prior Long-Term Care, Rehabilitation, Skilled Nursing (SNF), or Sub-Acute Care nursing experience a plus, or nursing leadership experience from a related setting.

COVID-19 vaccination is a requirement of employment. Accommodation requests will be evaluated on a case-by-case basis in accordance with local, state, and federal law.

Please note, that salaries quoted on our ads may be Indeed Self-Aggregated and not correct. We offer competitive salaries commensurate with education, experience and credentials

The Receptionist will greet, assist, and provide direction and information to patients, visitors, and other guests at the facility.

RESPONSIBILITIES:

• Greets patients, visitors, and guests; determines the purpose of each person’s visit and directs or escorts them to the appropriate location
• Answers, screens, and directs phone calls; takes messages and schedules appointments if needed
• Receives mail, documents, packages, and courier deliveries and delivers or distributes items.
•  Performs administrative and clerical support tasks
•  Performs basic filing and recordkeeping
• Report any complaints to immediate supervisor

QUALIFICATIONS:

EDUCATION / EXPERIENCE:

•       High School Diploma or GED.
•        Excellent verbal communication skills
•        Excellent interpersonal and customer service skill
•        Basic understanding of administrative and clerical procedures and systems
•        Proficient with Microsoft Office Suite or related software

Responsible for the daily operations of foodservice department, according to facility policy and procedures and federal/ state regulations. Provides leadership and guidance to ensure that food quality, safety standards, and client expectations are satisfactorily met. 

RESPONSIBILITIES

• Recruit, interview, hire, train, coach, evaluate, reward, discipline, and when necessary, terminate employees
• Develop job descriptions and job duties for each level of foodservice personnel
• Develop work schedules to ensure adequate staff­ to cover each shift
• Manage revenue-generating services
• Use forecasts, food waste records, inventory, and equipment records to plan the purchase of food, supplies, and equipment
• Justify improvements in the department design and layout
• Work cooperatively with clients, facility staff­, physicians, consultants, vendors, and other service providers
• Specify standards and procedures for preparing food
• Participate in menu planning, including responding to client preferences, substitution lists, therapeutic diets, and industry trends
• Inspect meals and assure that standards for appearance, palatability, temperature, and serving times are met
• Manage the preparation and service of special nourishments and supplemental feedings
• Assure that foods are prepared according to production schedules, menus, and standardized recipes
• Assure safe receiving, storage, preparation, and service of food
• Process new diet orders and diet changes; keep diet cards updated
• Complete the assigned MDS section according to required timeline
• Determine client diet needs and develop appropriate dietary plans in cooperation with RD and in compliance with physicians’ orders
• Review plan of care related to nutritional status; document concerns that can be resolved, improved, or addressed to improve client’s nutritional status and eating function
• Review, revise, and implement, the client’s nutrition assessment and plan of care
• Support Registered Dietitian duties as needed.

REQUIREMENTS

• Graduate of Dietary Manager’s Program, 2-yr, or 4-yr foodservice program
• Successful completion of CDM Credentialing Exam with active certification status
• Skill in motivating, coaching, and supervising foodservice personnel
• Demonstrated organizational skills

Occupational therapy practitioners focus on “achieving health, well-being, and participation in life and address training in self-care skills; training in the use of adaptive equipment, compensatory techniques, and environmental modifications; and behavioral and mental health issues.

RESPONSIBILITIES:

·       Remediating instrumental activities of daily living (IADLs) related to the patient’s discharge environment, such as                    preparing a meal or managing one’s home or finances

·       Training in functional mobility, such as how to prepare a meal while using an ambulatory device

·       Preparing the client and family for community reintegration (as appropriate for the client’s discharge site) with                          activities such as public dining or emergency response management

·       Assessing the need for and recommending potential home modifications and safety equipment to reduce barriers and          promote safe functioning upon discharge

·       Exploring adaptations and compensatory strategies for return to volunteer or paid employment

·       Assessing current leisure skills to determine whether modifications are needed to continue participation and/or                        assisting with exploring new leisure pursuits

·       Teaching functional mobility, including using an ambulatory device and/or transfers to different surfaces, such as a bed,          chair, toilet, or shower in order to perform self-care and personal tasks; and training in wheelchair mobility and safety              appropriate for the resident’s level of cognition and perception

·     Remediating or enhancing IADLs, such as ability to use the telephone or the emergency staff call system

·     Teaching residents with cognitive and perceptual deficits in compensatory techniques to maximize abilities in areas                such  as attention span, orientation, sequencing, and/or memory

·     Teaching residents with low vision how to maximize their remaining vision and enhance safety through compensatory             techniques, environmental modifications, assistive technology, and adaptive equipment

·       Instructing residents and caregivers in techniques to improve positioning, reduce the need for restraints, and maintain            skin integrity

·       Modifying the environment and adapting tasks for safety (e.g., falls prevention, fatigue management)

QUALIFICATIONS:
EDUCATION / EXPERIENCE:

·       Master of Science in Occupational Therapy from an accredited program

·       Successful completion of National Certification Examination

·       1 year of verifiable, supervised professional experience within the last 3 years

·       Valid OT license in the state of practice

Physical Therapy Assistant to provide direct patient care services under the direction and supervision of a Physical Therapist. The Physical Therapy Assistant will be responsible for documenting patient treatments, changes in condition and other pertinent information as required. The successful candidate will also provide treatment and appropriate therapeutic techniques specific to the age and condition of each patient. 

RESPONSIBILITIES:

·   Administer treatment programs as established by Physical Therapists

·   Focus on providing the highest quality treatment for patients that allows for excellent patient outcomes

·    Assess patient condition using knowledge of basic biological and medical science

·    Propose treatment goals and objectives

·    Implement patient treatment plans with guidance from the Physical Therapist

·     Perform certain aspects of patient evaluation and interventions

·     Instruct patients on physical therapy interventions, modalities and home exercise programs

QUALIFICATIONS:

EDUCATION / EXPERIENCE:

·    Associate Degree in Physical Therapy from an accredited program

·   Valid PTA license in state of practice

·   Current CPR and first aid certification

·   3+ years' clinical experience

Occupational Therapist Assistant (COTA) will perform treatment skills within the scope of the COTA’s education in order to carry out treatment plans as specified by the Occupational Therapist.  Communicates with the Occupational Therapist regarding the patient’s condition and progress, and documents regarding the patient’s treatment in the medical record.

RESPONSIBILITIES:

·       Provides Occupational Therapy services to patients under the supervision of an Occupational Therapist

·       Assists the Occupational Therapist in the evaluation process as needed or directed.

·       Identifies indications for and assists in evaluations at appropriate intervals under the direction of an Occupational Therapist.

·       Assists the Occupational Therapist in identifying a problem list, short term goals, long term goals and treatment plan.

·       Conducts individual, supervised and group treatment as assigned by the Occupational Therapist.

·       Monitors patient’s response to intervention and consults with Occupational Therapist if modification is needed.

·       Maintains acceptable patient care ratios as determined by the Occupational Therapist.

·       Provides/recommends/fabricates adaptive devices or other equipment; trains patient and caregiver in the use or application of orthotics and prosthetics.

·       Confers formally and informally with other team members in coordinating the total rehabilitation program of the patient.

·       Assumes responsibility for ongoing continuing education and professional development.

·       Adheres to Occupational Therapy Department procedures regarding documentation of Occupational Therapy Services.

·       Provides treatment in accordance with established standards of practice, department procedures and productivity standards.

·       Records billable treatment times according to Occupational Therapy Department procedures and submits weekly/monthly statistics to regional office.

QUALIFICATIONS:

EDUCATION / EXPERIENCE:

·       Associates degree in from an accredited institution

·       Licensed to practice in the state

·       Current CPR certification

The Speech Language Pathologist in a Skilled Nursing Facility environment, diagnoses and treats speech and language problems. Evaluates speech and language skills as related to educational, medical, social, and psychological factors. Plans, directs, or conducts rehabilitative treatment programs to restore communicative efficiency of individuals with communication problems of organic and non-organic etiology. 

RESPONSIBILITIES:

•     Evaluates all residents/patients who have been referred by their physicians with a written order. Develops a treatment program including functional long and short term goals for all the residents/patients placed on a Speech therapy program.

•   Provides treatment as ordered by the attending physician. Interprets, plan, establishes, and exercises proper treatment program in accordance with the physician's referral, periodically, reviewing the resident's/patient's program and response and making recommendations to the physician relative to the need of continuing or discontinuing the Speech therapy treatment.

•   Contacts the physician for resident's/patient's reports and care as needed. Observes, records, and reports to the physician the resident's/patient's reactions to the therapy programs or any changes in the resident's/patient's condition.

•    Instructs, teaches and supervises residents/patients, and family/caregivers, regarding Speech therapy procedures as related to the resident's/patient's therapy programs.

•   Adheres to all applicable federal, state, local, facility and company (BHI) maintained standards of care and ethics and policies concerned with the practice of Speech therapy and among other things, personnel qualifications.

•   Meets productivity and utilization expectation as established by the company.

•    Completes timely clinical documentation to include functional goal setting, progress and therapeutic approach.

QUALIFICATIONS:

EDUCATION / EXPERIENCE:

•      Master’s degree in Speech-Language Pathology
•       Certificate of Clinical Competency or eligibility for Clinical Fellowship Year
•       Current state licensure

•      Current CPR certification

RESPONSIBILITIES:
·       Reviewing patients’ medical histories
·       Diagnosing patients by observing their movements and listening to their  concerns.
·       Developing individualized treatment plans for patients
·       Outlining clear goals for patients and the expected outcomes of the plan
·       Using exercises, stretching, equipment, and hands-on therapy to manage patients’ pain, increase mobility, and prevent          further pain and injury
·       Recording patients’ progress and modifying the plan of care if needed
·       Educating patients and family members about the recovery process
·       Consulting with patients to learn about their physical condition and symptoms
·       Assisting patients with the use of equipment such as wheelchairs or walkers
·       Advising the patient and family about in-home treatment options and exercises
     

       QUALIFICATIONS:

     EDUCATION / EXPERIENCE

•  Master of Science or Doctorate in Physical Therapy from an accredited program.

•   Successful completion of National Certification Examination

•   Valid PT license in state of practice

OVERVIEW:

Assist in the general cleaning of all common areas and resident rooms. Cleaning duties include: vacuuming, sweeping and dusting; sanitizing floors and rooms; and discarding and removal of waste/trash. You may also be asked to assist with laundry including resident's personal items, linens and bedding.

RESPONSIBILITIES:

·         Must be experienced at cleaning with a keen eye for details

·         Maintains a high level of cleanliness & safety throughout designated areas

·         Ensure that all equipment is clean and in working condition at all times

·         Removal of trash & soiled linens

·         Keeping the resident’s environment clean at all times

·         Cleaning, mopping and vacuuming floors, dusting furniture, emptying trash, clean and disinfect showers and bathrooms

·         Assist with laundry when needed

·         Reports equipment/cleaning product needs and or malfunctions to supervisor

·         Follows infection control and universal precautions policies and procedures to ensure that a sanitary environment is maintained at all times.

·         Follow proper reporting, isolation and handwashing procedures/techniques

·         Assist in setting up dining room, activity room, and living room as necessary

·         Keep all housekeeping equipment, storage areas, janitor’s closets, and housekeeping carts clean and uncluttered, and free of any hazardous equipment and supplies

·         Report all accidents/ incidents to the Administrator on the day of occurrence, along with important resident observations

QUALIFICATIONS:

EDUCATION / EXPERIENCE:

·         Minimum a high school diploma or equivalent

·         1 or more years’ experience in housekeeping duties in a long-term health care setting

SUPERVISORY RESPONSIBILITIES:

·         This position has no supervisory responsibilities.

WORK ENVIRONMENT:

·         This job operates in a health care setting. This role requires regular walking to various locations around the care center.

·         Incumbent may be exposed to virus, disease and infection from patients and specimens in working environment.

·         May experience traumatic situations, including psychiatric, and deceased patients.

PHYSICAL REQUIREMENTS:

·         The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

·         While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear.

·         The employee must occasionally lift or move office products and supplies, up 50 pounds

TRAVEL: 

·         There is no travel expected for this position

ACKNOWLEDGEMENT

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Employee signature below constitutes employee's understanding of the requirements, essential functions and duties of the position.

Employee__________________________________ Date_____________